Making your organisation a safer place - a clinically-based and practical approach
This one day workshop will equip you with the necessary knowledge, skills and understanding of the principle and practices of Root Cause Analysis in mental healthcare. It will also address the wider patient safety agenda as it affects mental health services particulary, reinforcing the benefit of an open organisational culture and helping you adopt a vigilant approach towards your own practices and those of your fellow team members. In addition there will be the opportunity to consider how RCA contributes to the wider risk management challenge within organisations.
The workshop will be active and involve group work, featuring scenarios based on real-life incidents and providing plenty of opportunity for discussion.
This course will cover:
Understanding human error – why we all make mistakes
Patient safety principles applied to mental healthcare
Root Cause Analysis (RCA) as a structured methodology for incident investigation
Tools to support RCA investigations
Who should attend?
All those who contribute towards RCA investigations and/or receive RCA investigation reports including: board members, non-executive directors, serious untoward incident (SUI) panel members, clinical governance leads, risk managers, doctors, nursing staff, ward managers and interested mental healthcare professionals.