Management Skills Onsite

 
 
 

Courses to improve your professional effectiveness

 


ETN Onsite

 

All our management skills courses are available as onsite training:


Assertiveness

Dealing with Conflict

Harnessing Innovation

Managing Change

Managing Performance and Achieving Targets

Managing Stress At Work

Negotiating and Influencing Skills

Time Management






Assertiveness

Working in today’s health service requires the skill to balance competing demands and meet challenging targets while still maintaining excellent standards of patient care.  One of the key skills required to do this successfully is the ability to communicate assertively with colleagues, managers and others.

This course will cover:

• Understanding how to be assertive in a positive and constructive way
• Understanding the key skills of assertive behaviour
• How to apply these skills in a range of practical situations

Who should attend?

This workshop is for all health professionals who would like to behave more assertively while maintaining good working relationships with colleagues.

 

Building Multi-professional Teams

Working in the modern NHS means working closely with colleagues from other disciplines and backgrounds to ensure the best care for patients.  Sometimes this can be challenging and this workshop explores why difficulties arise in multi professional team working and how they can be overcome.

This course will cover:

• How to build a multi professional team
• Developing a stronger team by working with colleagues from other disciplines
• Common difficulties that arise in multi professional teams and how to overcome them

Who should attend?

This workshop is for health professionals at all levels who lead or work in multi professional teams.

 

Dealing with Conflict

High workloads, limited resources and challenging targets are all part of working life for mental health professionals.  These pressures can give rise to difficult and challenging situations with colleagues, managers and others.  This workshop explores why conflicts arise and how they can be overcome.

This course will cover:

• Understanding why conflicts arise
• Identifying the causes of common conflict situations and how to resolve them
• Developing and deploying strategies to reduce the likelihood of conflicts arising in the future

Who should attend?

This workshop is for health professionals at all levels who would like to be able to respond professionally and effectively to challenging situations and issues.

 

Harnessing Innovation

The challenges presented by working in today’s health service require new and innovative responses.  This workshop will help you develop your ability to innovate and to develop creative and effective solutions to the problems that you face

This course will cover:

• Understand how to approach innovation and creativity
• Simple but effective techniques to harness our ability to innovate
• Develop solutions to issues that can be applied immediately back at work

Who should attend?

This workshop is for health professionals at all levels who would like to be able to develop and deploy innovative solutions to challenging issues and situations.

 

Managing Change

The only thing that is certain in today’s NHS is that there will be more change.  This workshop looks at how to successfully develop and implement change.  It also looks at how to build your personal resilience and your ability to cope with change while still delivering excellent patient care.

This course will cover:

• Implementing effective change programmes while maintaining excellent patient care
• Understanding the effects of change on themselves and others and how to minimise them
• Coping better with the uncertainty that change brings

Who should attend?

This workshop is for health professionals who are responsible for leading teams through change or who are currently undergoing a change process at work.

 

Managing Performance and Achieving Targets

Working in today’s health service requires the skill to meet challenging targets while still maintaining excellent standards of patient care.  This workshop explores how leaders in the health service can manage performance, achieve targets and maintain excellent professional standards.

This course will cover:

• How to use performance management techniques
• Building a high performing team that can meet challenging targets
• Dealing effectively with performance issues either in their own team or in other teams

Who should attend?

This workshop is for health professionals who are responsible for leading teams to achieve challenging targets.

 

Managing Stress at Work

High workloads, limited resources and challenging targets are all part of working life for mental health professionals.  These pressures can give rise to stress at work.  This workshop explores why stress happens and how individuals and teams can develop the resilience to deal with it.

This course will cover:

• Understanding why stress occurs
• Identifying the early warning signs of stress in you and others
• How to cope better with stressful situations and help others to do so

Who should attend?

This workshop is for health professionals at all levels who would like to be more able to cope with the stresses and pressure of work.

 

Negotiating & Influencing skills

Working in today’s health service requires the skill to balance competing demands and meet challenging targets while still maintaining excellent standards of patient care.  A key skill in achieving this is the ability to influence colleagues, managers or others and to negotiate effectively with them.  This workshop explores how to be an effective influencer and negotiator.

This course will cover:

• Understanding the key skills involved in effective influencing
• Understanding what negotiation is and when it should be used
• Developing an effective negotiating strategy and put it into effect

Who should attend?

This workshop is for health professionals at all levels who would like to be more able to negotiate with or influence colleagues, managers and others

Time Management

High workloads, limited resources and challenging targets are all part of working life for mental health professionals.   This workshop offers practical advice and help on getting the most out of your time

This course will cover:

• How to identify and focus on their key priorities
• Being able to use time management tools and techniques
• Coping with crises, interruptions and being overloaded

Who should attend?

This workshop is for health professionals at all levels who would like to be achieve more with their time

 


 

 
 
 
 
 



Management Skills: ETN Onsite
All these courses are available as onsite training - we come to you!




 

How to Book

This popular course is currently available as Onsite Training.  More information on the Onsite Training we offer can be found by clicking below.

Onsite Training

For onsite enquiries please contact:


enquiries@etnetwork.co.uk or call:

0113 257 2139